Independent pet supplies · Stoke-on-Trent
Everyday pet essentials, with a local shop behind them.
Shop food, treats, toys, beds and practical accessories for dogs, cats and small pets from Pets Tails on London Road, Stoke-on-Trent.
UK delivery · Clear shipping and returns · Secure checkout
From the shelves
A focused selection from our current online range.
Pets Tails
Pets Tails Interactive Mouse & Feather Cat Activity Board with Sound & LED Eyes
£3.00
In stock
View product
Not sure what to choose?
Some pets are easy to shop for. Others can make short work of a new toy. If you would like help comparing everyday options, contact us or visit the shop and we'll help you narrow things down using the product information available.
Product suitability varies by pet. Always follow the manufacturer's instructions and supervise pets where appropriate.
Online, with a real shop behind it
Pets Tails on London Road
Pets Tails is an independent pet-supply shop at 258 London Rd, Stoke-on-Trent. The online store carries the same straightforward approach into ecommerce: clear product information, a focused range and an easy way to contact a real local business before or after you order.
Visit us Monday to Saturday, 10:00 AM–4:00 PM. Closed Sunday.
About Pets TailsWords from local customers
Selected Google reviews from customers who visited Pets Tails.
Monty Muzzer
I love this store, it has a huge selection, I always buy toys for my pet here.
jordan kidd
Owner is lovely and is very helpful. She allowed our 5 month old rescue german shepherd to greet her 18 month dachshund pup to help desensitise her with other dogs (which was her first time saying hello to another dog since we rescued her a few days ago). She helped us to pick out a bunch of chews and healthy treats for her, told us about the best toys and gave her some sausages for being good. 10/10 recommend coming to this shop
Brooke Garwood
I have a staffy who loves to demolish toys and bones. I came to this pet shop and the woman that helped me was amazing, she told me what bones would last abit longer than any other and helped me with the toy to choose, such a lovely shop aswell x
tracy knowles
Amazing lady. Always gets our dog food in for us, sometimes before we've even rung to order if its Christmas.
Sid Seabridge
I can't say anything negative about Pets Tails!, great service with loads of good advice and the shop sells everything!.
Ashley118118 Ashley118118
Grate shop I always get my bits from here and the owner is lovely
Delivery
Economy Shipping
Free
Estimated 5–8 business days
Standard Shipping
£15
Estimated 3–4 business days
Returns
Request a return within 30 days of delivery.
UK statutory cancellation and consumer rights remain unaffected.
Contact us before sending an item back so we can provide return instructions.
Read Returns & RefundsVisit Pets Tails
Address
258 London Rd Stoke-on-Trent ST4 5RH United Kingdom
Phone
+44 1782 745186
contact@petstails.co.uk
Hours
Before you order
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You can place an order directly through our website by selecting your desired products, adding them to your basket, and completing checkout.
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If your order has not yet been processed or dispatched, contact us as soon as possible. Once it has shipped, changes or cancellation may no longer be possible. Your statutory cancellation rights are not affected.
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Economy Shipping is estimated at 5–8 business days and is free. Standard Shipping is estimated at 3–4 business days and costs £15. Delivery times are estimates.
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You can request a return within 30 days of delivery. UK statutory consumer rights remain unaffected.
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Yes. You can check out as a guest. Creating an account is optional and can make order management easier.